Our ideas on customer support are simple. We believe that the customer deserves the most reliable customer support in the industry, and we strive to meet or exceed expectations 100% of the time.

All support calls are logged through our state of the art web-based support and tracking system. From there, tickets can be created and progress tracked by the customer. Additional features allow the customer to prioritize tickets and see the action being taken step by step from our support staff. As soon as a ticket is ready to approve, the customer can take a look at the enhancement or correction. Finally, notifications may be set up for allowing a specified recipient to know when tickets are completed in addition to priority service that can wirelessly notify our senior support staff of emergency support requests.